FAQ (Frequently Asked Questions)

๐ƒ๐„๐‹๐ˆ๐•๐„๐‘๐˜ & ๐‘๐„๐“๐”๐‘๐๐’

๐‡๐จ๐ฐ ๐ฅ๐จ๐ง๐  ๐๐จ๐ž๐ฌ ๐๐ž๐ฅ๐ข๐ฏ๐ž๐ซ๐ฒ ๐ญ๐š๐ค๐ž?

Delivery takes 5โ€“6 working days. Keep your contact number active so our representative can contact you if needed.

๐€๐ซ๐ž ๐๐ž๐ฅ๐ข๐ฏ๐ž๐ซ๐ฒ ๐œ๐ก๐š๐ซ๐ ๐ž๐ฌ ๐š๐ฉ๐ฉ๐ฅ๐ข๐ž๐?

No, we offer free delivery all over Pakistan.

๐ƒ๐จ ๐ฒ๐จ๐ฎ ๐จ๐Ÿ๐Ÿ๐ž๐ซ ๐‚๐š๐ฌ๐ก ๐Ž๐ง ๐ƒ๐ž๐ฅ๐ข๐ฏ๐ž๐ซ๐ฒ (๐‚๐Ž๐ƒ)?

Yes, for orders up to Rs. 15,000. Orders above that require advance payment.

๐‚๐š๐ง ๐ˆ ๐ซ๐ž๐ญ๐ฎ๐ซ๐ง ๐š ๐ฉ๐ซ๐จ๐๐ฎ๐œ๐ญ ๐ข๐Ÿ ๐ˆ ๐๐จ๐งโ€™๐ญ ๐ฅ๐ข๐ค๐ž ๐ข๐ญ?

Returns are not available, but exchanges are possible for unused items in original packaging within 7 days. Please contact us via WhatsApp, Facebook, or Email to request an exchange. Delivery charges apply on exchanged items.

๐–๐ก๐š๐ญ ๐ข๐Ÿ ๐ˆ ๐ซ๐ž๐œ๐ž๐ข๐ฏ๐ž ๐š ๐๐š๐ฆ๐š๐ ๐ž๐ ๐ข๐ญ๐ž๐ฆ?

Report damage on the same day with a video. Our team will assist and ensure that genuine issues are resolved smoothly.

๐๐‘๐Ž๐ƒ๐”๐‚๐“๐’

๐–๐ก๐š๐ญ ๐š๐ซ๐ž ๐ฐ๐ก๐ข๐ญ๐ž ๐›๐จ๐ฑ ๐ญ๐ž๐ฌ๐ญ๐ž๐ซ๐ฌ?

Simplified versions of retail perfumes in plain packaging. Same fragrance quality as originals, perfect for personal use or sampling.

๐–๐ก๐š๐ญ ๐š๐ซ๐ž ๐œ๐จ๐ฆ๐ฆ๐ž๐ซ๐œ๐ข๐š๐ฅ ๐ฉ๐ž๐ซ๐Ÿ๐ฎ๐ฆ๐ž๐ฌ?

Overproduction, discontinued lines, or unsold stock. Original packaging and authentic fragrance at lower prices, making it an affordable option for premium scents.